The user has the right to withdraw from the contract concluded with the online school Groupiz without stating any reason, within fourteen (14) calendar days from the date the service agreement is concluded.
Withdrawal must be exercised clearly, either in writing or electronically via email to the official address of the platform. Groupiz is obligated to confirm receipt of the withdrawal declaration without undue delay.
In case of a valid withdrawal, Groupiz will refund any amount paid by the user for the educational service within fourteen (14) calendar days from the date the withdrawal notice is received. Refunds are issued using the same payment method originally used by the user, unless otherwise mutually agreed.
If access to the educational content has already begun before the withdrawal was exercised, the user is required to pay Groupiz an amount proportional to the services already provided up to the point of withdrawal. This amount is calculated based on the type and duration of services received.
The right of withdrawal does not apply in the following cases:
Groupiz is committed to clearly informing users about their right of withdrawal during the registration process and complying fully with applicable consumer protection laws.
Personal data are considered any data that relates to you as a person, such as name, age and e-mail address. Through our website we store your personal data in order to provide you with the required services available in your user page upon registration. Your information can be sent to us via the contact form of our site.
You can use www.groupiz.gr without disclosing your identity. However, in order to use our services and enroll in any of our courses, we will request some basic information in order for you to register.
Upon your request, we can delete any of your personal data you no longer desire to be stored in our databases. Please note that the deletion of your data may affect how you use our services and possibly your exclusion from our provided courses and registration services, if applicable.
Our website features hyperlinks to websites of other third-party providers. When selecting the hyperlinks, you will be redirected directly to the third-party website.
We are not responsible for the data and security policies of the third-party providers. You may visit the website of the external providers directly in order to get informed on their policies.
The website www.groupiz.gr uses cookies in order to function properly. Cookies are small data files which are stored on your computer or device (smartphone, tablet) as you browse a website. We use essential cookies to our website for an optimal user experience. Please note that essential cookies cannot be disabled since they are necessary in order for our site to function properly - keeping your user sessions and preventing any security threads.
Essential cookies do not store or manage any personal information. All data passed by cookies are anonymous and will never contain individual details such as your name, address, etc.